Accessibility Statement

We are committed to ensuring digital accessibility for all our customers. We strive to provide an inclusive website and online services that are easy to navigate and compliant with accessibility standards.

Accessibility Standards

Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA. These globally recognized guidelines serve as a benchmark for web accessibility and are based on four core principles:

• Perceivable: Information and user interface components must be presented to users in ways they can perceive.
• Operable: User interface components and navigation must be operable.
• Understandable: Information and the operation of the user interface must be understandable.
• Robust: Content must be robust enough to be reliably interpreted by a wide range of user agents, including assistive technologies.

Optimizations

Our website includes an accessibility widget that allows users to customize the display and navigation according to their needs. Additionally, we have reviewed and improved the site’s structure by adding descriptive alternative text to images and visual elements.

Non Accessible Content

The listed content does not meet the following WCAG requirements:

• 1.4.3 Minimum Contrast: Some elements do not have sufficient contrast with the background.
• 2.4.4 Link Purpose (in Context): there are some empty links whose purpose cannot be determined from the link text alone.
• 2.4.6 Headings and Labels: Some heading levels are missing, which may affect content structure and navigation.
• 3.3.2 Labels and Instructions: Some forms are missing labels, which can make it difficult for users to understand what information is required.

Feedback

Any accessibility-related feedback or suggestions can be sent to the following email address: info@hefton.com

This statement was drafted on June 26, 2025.